Privacy Policy

Last updated: May 7, 2025

DESIGNCODE IO PTE. LTD. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by DESIGNCODE IO PTE. LTD.

Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, and payment information when you register for an account, subscribe to our service, or make a purchase.
• Usage Data: information about how you use our website and services, including features you use, pages you visit, and the time spent on those pages.
• Device Information: such as your device's IP address, browser type, and operating system.
• Communication Data: when you communicate with us via email or other channels, we may collect the communication content and metadata.

How We Use Your Information

We use your information for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Develop new products and services
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience by providing content or features that match your profile and interests

How We Share Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect our rights or safety, or investigate potential illegal activities.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you
• The right of rectification (to correct inaccurate data)
• The right to object to our processing of your personal data
• The right of restriction (to request that we restrict the processing of your personal data)
• The right to data portability (to request a copy of your data in a commonly used format)
• The right to withdraw consent at any time

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@designcode.io